When it comes to choosing a roofing contractor, Pittsburgh homeowners are faced with a growing number of options. From national chains to independent crews, the market is crowded—but not all roofing companies offer the same level of care, quality, and reliability. For homeowners in the North Hills area of Pittsburgh, working with a family-owned roofing company offers unmatched advantages that go beyond competitive pricing or material selection. Let’s explore why family-owned roofing companies continue to stand out in 2025 and why they may be the best choice for your next roof repair, maintenance, or replacement project.
What Sets a Family-Owned Roofing Company Apart?
At the heart of every successful family-owned business is a genuine commitment to building lasting relationships with clients. Unlike large corporations that often rotate staff and rely on call centers, family-owned roofing companies build personal connections with every homeowner. They know your neighborhood, understand the challenges of Pittsburgh weather, and treat your home with the care we would give our own.
Family-owned roofing companies take pride in their work—not only because it's a reflection of their brand, but because it's a legacy passed down through generations. These companies hold themselves to the highest standards of workmanship, from initial inspection to the final shingle. They’re not interested in cutting corners or rushing through a project. The goal of family-owned roofing companies is to deliver a roof that lasts, protects, and adds value to your home for years to come.
Why Local Experience Makes a Big Difference
The North Hills area faces intense seasonal changes—harsh winters, heavy rainfall, humid summers, and windstorms that can test even the sturdiest roofing system. A roofing company based outside the area may not understand how these conditions impact materials over time.
A family-owned roofing company will know which roofing systems perform best in this climate and how to prepare your roof for Pittsburgh’s unique challenges.
When you work with a local family-owned company, you're never just another job number. If you need a roof inspection after a storm, have an urgent repair, or simply want to discuss materials and warranty options, they’re here to help—often with same-day service or local referrals you can trust.
One of the biggest complaints about large, out-of-town contractors is a lack of transparency. When issues arise, they’re often hard to reach or slow to resolve problems. Local family-owned businesses are fully accountable to our community—and our reputation depends on every job we complete.
When you hire a family-owned roofing company, you're not just investing in your home—you’re supporting local jobs, contributing to the Pittsburgh economy, and keeping money within the community. Your investment stays in the North Hills, helping to grow and strengthen the neighborhoods we call home.
Family-owned companies tend to offer more transparent and competitive pricing, without hidden service fees or upsells. They’re focused on providing what you need—not what pads our profit margins.
They’re also more flexible in creating payment plans, helping with insurance claims, and finding solutions that work within your budget.
Some roofing companies may offer warranties, but honoring them can be a challenge if they’ve closed down, rebranded, or moved states. M.A. Thompson Roofing has been here for decades—and we’re not going anywhere. When we provide a warranty, you can trust that we’ll be around to honor it.
With M.A. Thompson Roofing, you're not passed from sales rep to foreman to unknown crew members. You speak directly to our team—from your first call to the final inspection. That continuity builds trust and ensures that your needs and concerns are never overlooked.
We believe in educating our clients, too. Whether it's walking you through your insurance paperwork or explaining the difference between shingles and metal roofing, we take the time to make sure you’re informed and confident.
We’ve been privileged to work with hundreds of Pittsburgh homeowners, many of whom become repeat customers or refer us to friends and neighbors. Word-of-mouth matters more than any ad, and we’re proud to let our work speak for itself.
“The M.A. Thompson team treated my home like it was their own. You don’t find that kind of care and attention with big companies.” — S. Miller, Ross Township
In 2025, homeowners are more informed than ever—but that also means there’s more noise in the marketplace. Flashy deals, aggressive marketing, and online-only contractors can make it hard to know who to trust.
That’s why the value of a family-owned roofing company stands out more than ever. We don’t just want to earn your business—we want to earn your trust, your referrals, and your long-term satisfaction.
When it comes to choosing a roofing company in Pittsburgh, going local makes all the difference—and choosing a family-owned business like M.A. Thompson Roofing ensures you’re getting more than just a service. You’re gaining a team that’s invested in your home, your neighborhood, and your satisfaction.
Get a FREE inspection and estimate from M.A. Thompson Roofing today and experience the difference of working with a trusted, family-owned roofing contractor.
Contractor ID: PA187186
(412) 487-3337
Info@MATRoofing.com
4501 Peoples Road
Pittsburgh, PA 15237
